I Get an Error Message at Launch
Question: What do I do if I get an error message when the software launches?
Answer: If you get an error message when launching openElement, this could be indicative of an error during installation. Uninstall the application and delete the Element Technologie folder in C:/Program Files. Then try reinstall openElement.
I tried that and it still doesn't work
Uninstall openElement as described above, and then:
Enter this address in Windows Explorer: C:\Users\%username%\AppData\Local\element technologie\openElement\Config and delete the file "config.cfg".